Like all businesses, clinics compete for clients. The key factor is, of course, the quality of care. But let’s be honest, client experience is built on many different factors, not just care. For example, if your clinic has a cool custom app where the client interacts with the healthcare provider, this should be a strong advantage. What are other examples?
Patient Portals
So you’ve decided to turn to a service that specializes in software development for healthcare. What kind of solutions to order in the first place? Of course, patient portals. They give patients secure access to their medical records, test results, and other personal health information. A patient can, for instance, log in to view their lab results. No phone calls or emails — that’s certainly attractive.
The most important thing here is that when patients have direct access to their health information, this transparency builds trust and… confidence in them. They may feel more motivated to take an active role in their healthcare. Plus, it reduces the administrative burden on your staff.
Did You Know? Many patient portals now include features such as secure messaging. That is, patients can communicate directly with their healthcare providers there.
Home Health Software
Home health software is above all else necessary to help different stakeholders cooperate. This app coordinates things between healthcare professionals, caregivers, and patients. It can
- document care plans
- track real-time data
- reduce hospital readmissions.
An app like this can monitor a patient’s vital signs in real time. If there are any concerning changes, they are immediately flagged to a healthcare professional. Of course, it’s better to find a tech cofounder to build such complex apps.
Did You Know? Advanced home health software can integrate with wearable devices and smart home technology. This, for instance, allows monitoring patients’ heart rate and glucose levels.
Telehealth Apps
Telehealth apps would naturally become popular during the COVID-19 pandemic. But they remain useful. They provide access to medical advice, reduce barriers to care, and improve overall patient outcomes.
Through digital consultations, virtual appointments, and remote patient monitoring, patients receive the care they need. Most importantly, they receive it regardless of their location. This is particularly useful for patients with mobility issues or those living in remote areas.
Did You Know? Telehealth apps can incorporate AI-driven symptom checkers and VR health assistants. These will guide patients through initial assessments and recommend the next steps.
Digital Therapeutics
Digital therapeutics are a new frontier in healthcare. They provide therapeutic interventions through software. This sounds unrealistic but it, indeed, works for such interventions as
- cognitive behavioral therapy
- medication management
- lifestyle guidance.
For example, an app can guide a patient through behavioral therapy exercises, with which the former is already familiar. This can be especially useful for managing chronic conditions and mental health issues. It gives support outside of (or between) traditional therapy sessions.
Did You Know? Digital therapeutics work best when they complement traditional therapies. For instance, gamified therapy modules can improve adherence to treatment plans.
Appointment Scheduling Applications
Here, it’s all pretty clear. If your clinic has an appointment scheduling application, it has a great competitive advantage. Such apps allow patients to book, reschedule, or cancel appointments online. They also send reminders (which is supposed to reduce the number of no-shows).
There are, in fact, two major benefits associated with these apps. First, they leave clients happier. Second, they free up your staff to focus on more critical tasks. Plus, there’s a possibility that automated reminders can lead to better adherence to treatment plans.
Did You Know? Appointment scheduling apps can use AI to analyze patterns in patient behavior and predict no-show rates. Thanks to this, your clinic can manage its resources better.
Patient Engagement & Experience Management Software
Engaged patients are a goal of any clinic. They are more likely to follow treatment plans and have better health outcomes. Specialized software can help with engagement a bit. Apps can show patients their progress, provide educational resources, and highlight the impact of their actions on their health.
For example, an app can be designed to
- send motivational messages
- track fitness goals
- provide educational videos about a patient’s condition.
The patient is always informed and, thus, more engaged. It should be easier for such a patient to stay committed to their health goals.
Did You Know? These software solutions often include patient satisfaction surveys and feedback tools.
As you see, there are quite a lot of tricks to turn to if you want your finance business to be successful. All apps reviewed above actually serve one and the same purpose — to make things more enjoyable for your clients and smoother for you.