A refrigerator is an essential appliance in every household, and when it malfunctions, it can cause significant inconvenience. One of the most common issues is when a Kenmore Elite refrigerator not cooling properly disrupts the preservation of food. If you’re experiencing this issue, it’s important to address it quickly to avoid food spoilage and costly repairs. This article provides a comprehensive guide to diagnosing and solving the problem of a Kenmore Elite refrigerator not cooling.
Common Causes of Kenmore Elite Refrigerator Not Cooling
Several factors can lead to a Kenmore Elite refrigerator not cooling. Understanding these potential causes can help you determine the right course of action. Here are some common reasons:
- Dirty Condenser Coils
The condenser coils are responsible for releasing heat from the refrigerator. If these coils are dirty or covered with debris, they may not dissipate heat efficiently, causing the refrigerator to struggle to maintain the proper temperature.
- Faulty Evaporator Fan Motor
The evaporator fan circulates cold air throughout the refrigerator. If the motor is malfunctioning, cold air cannot be distributed effectively, leading to cooling issues.
- Defective Start Relay
The start relay works with the compressor to start and run the cooling process. A defective relay can prevent the compressor from functioning, resulting in a Kenmore Elite refrigerator not cooling.
- Broken Thermostat
The thermostat regulates the refrigerator’s temperature. If it’s broken or misaligned, the cooling cycle may not function properly, leaving your refrigerator warmer than it should be.
- Blocked Air Vents
Airflow is crucial for maintaining consistent cooling. If the vents are blocked by food items or ice, cold air cannot circulate, causing uneven or insufficient cooling.
- Malfunctioning Compressor
The compressor is the heart of your refrigerator’s cooling system. If it fails, the refrigerator cannot produce cold air, leading to a Kenmore Elite refrigerator not cooling.
- Faulty Temperature Control Board
The temperature control board manages the cooling functions. If it’s faulty, it may fail to send signals to the compressor and fans, disrupting the cooling process.
How to Troubleshoot a Kenmore Elite Refrigerator Not Cooling

If your Kenmore Elite refrigerator not cooling is causing concern, follow these troubleshooting steps:
- Check the Power Supply
Ensure the refrigerator is properly plugged into a working power outlet.
Inspect the power cord for any visible damage.
Verify that the circuit breaker hasn’t tripped.
- Clean the Condenser Coils
Unplug the refrigerator.
Locate the condenser coils, typically at the back or bottom.
Use a vacuum or a coil cleaning brush to remove dirt and debris.
- Inspect the Evaporator Fan
Listen for the fan’s operation; a faulty fan may produce unusual noises or not run at all.
If the fan motor is defective, it may need to be replaced.
- Test the Start Relay
Unplug the refrigerator and remove the relay from the compressor.
Use a multimeter to test for continuity. If there’s no continuity, replace the relay.
- Ensure Proper Airflow
Rearrange food items to avoid blocking air vents.
Defrost any ice buildup that may be obstructing airflow.
- Check the Thermostat
Adjust the thermostat settings and wait for the refrigerator to respond.
If the thermostat doesn’t trigger the cooling cycle, it may require replacement.
- Evaluate the Compressor
Listen for the compressor’s operation; a humming or clicking sound may indicate a problem.
If the compressor is not functioning, professional repair or replacement may be needed.
- Inspect the Temperature Control Board
Look for visible signs of damage, such as burn marks or loose connections.
Replace the control board if it’s malfunctioning.
Preventing Kenmore Elite Refrigerator Not Cooling Issues
Regular maintenance can help you avoid the inconvenience of a Kenmore Elite refrigerator not cooling. Here are some preventative measures:
- Clean Coils Regularly
Clean the condenser coils every six months to ensure optimal heat dissipation.
- Avoid Overloading
Do not overload the refrigerator, as it can block air vents and strain the cooling system.
- Defrost Periodically
Manually defrost the freezer if ice buildup occurs, even in frost-free models.
- Monitor Temperature Settings
Keep the refrigerator temperature between 37°F and 40°F and the freezer at 0°F for optimal performance.
- Inspect Door Seals
Check the door seals for any gaps or damage that could allow warm air to enter the refrigerator.
- Schedule Regular Maintenance
Hire a professional technician to perform periodic inspections and maintenance.
When to Call a Professional for Repairs

While some issues can be resolved with DIY troubleshooting, others may require professional intervention. Call a technician if:
The compressor is not functioning.
The evaporator fan or condenser fan motor needs replacement.
The temperature control board or thermostat is damaged.
There’s a refrigerant leak.
Frequently Asked Questions About Kenmore Elite Refrigerator Not Cooling
- Why is my Kenmore Elite refrigerator not cooling but the freezer works?
This issue often occurs due to a malfunctioning evaporator fan, blocked vents, or a faulty damper control that prevents cold air from flowing from the freezer to the refrigerator.
- How do I reset my Kenmore Elite refrigerator?
Unplug the refrigerator for 5-10 minutes, then plug it back in. This can sometimes resolve minor issues with the control board.
- How much does it cost to repair a Kenmore Elite refrigerator?
Repair costs vary depending on the issue but can range from $150 to $400 for common problems like replacing a fan motor or thermostat.
- How long does a Kenmore Elite refrigerator last?
With proper maintenance, a Kenmore Elite refrigerator can last 10-15 years or more.
Conclusion
A Kenmore Elite refrigerator not cooling can be a frustrating experience, but understanding the potential causes and troubleshooting steps can help you resolve the issue effectively. From cleaning condenser coils to checking the compressor, there are several ways to address common cooling problems. Regular maintenance and timely professional assistance can also prevent such issues and extend the lifespan of your refrigerator.
By following the tips and solutions outlined in this guide, you can ensure that your refrigerator remains in optimal working condition, keeping your food fresh and your household running smoothly.